Privacy Policy

1. About This Privacy Policy

This Privacy Policy explains how SHEKHAR MERCANTILE PRIVATE LIMITED collects, uses, stores and protects information provided by visitors, customers, suppliers, business partners and other users of our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name and contact details
• Email address
• Phone or WhatsApp number
• Company or business name
• Business address and location
• Product requirements and enquiry details
• Information provided through contact or enquiry forms
• Website usage and technical information

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device information, operating system, pages visited, referring pages and general website usage information.

This information may be used to maintain website security, improve website performance and understand how visitors use our website.

4. How We Use Your Information

We may use the information collected from you for legitimate business purposes, including:

• Responding to product and business enquiries
• Providing information about our products and services
• Preparing quotations and responding to business requirements
• Communicating with customers, suppliers and business partners
• Processing and managing business requests
• Improving our website and customer experience
• Maintaining website security
• Preventing fraudulent or unauthorized activities
• Complying with applicable legal and regulatory requirements

5. Our Products

SHEKHAR MERCANTILE PRIVATE LIMITED deals in a range of products and business categories, including:

• Agro Products
• Spices Raw & Powder
• Vegetables
• Mines

Information submitted through our website may be used to respond to enquiries relating to these products and related business requirements.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

Where necessary for legitimate business, operational or legal purposes, information may be shared with trusted service providers, business partners, professional advisers, technology providers or government and regulatory authorities where required by applicable law.

Any such sharing will be limited to information reasonably necessary for the relevant purpose.

7. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and enhance user experience.

Cookies are small data files stored on your device by your web browser. You may configure your browser to accept, reject or notify you about cookies. Disabling certain cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites or online services. These websites operate independently and may have their own privacy policies and terms.

SHEKHAR MERCANTILE PRIVATE LIMITED is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business records, provide requested services, resolve disputes, comply with contractual obligations and meet applicable legal or regulatory requirements.

11. Your Privacy Rights

Subject to applicable law, individuals may have rights concerning their personal information, including rights relating to access, correction, updating or withdrawal of consent where applicable.

If you wish to raise a privacy-related request, you may contact SHEKHAR MERCANTILE PRIVATE LIMITED using the contact details provided on our website.

12. Children's Privacy

Our website and business services are not specifically directed towards children. We do not knowingly request or collect personal information from children except where permitted or required by applicable law.

13. Business Communications

If you submit an enquiry, request a quotation or otherwise contact us, we may use the information you provide to communicate with you regarding your enquiry, products, business requirements or related services.

You may contact us if you no longer wish to receive non-essential communications from us.

14. Changes to This Privacy Policy

SHEKHAR MERCANTILE PRIVATE LIMITED may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable laws and regulations.

Any updated version will be published on this page with the revised effective date where appropriate.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact SHEKHAR MERCANTILE PRIVATE LIMITED through the contact information available on our website.